Running RTV and RTU Station on Windows 10

The SY-1101211D release of RTV and RTU Station does not support Windows 10,  which is no surprise since it took several years for Schneider to add support windows 7.   There are a couple of reasons that the standard installation doesn't work -

  • The included version of Java doesn't support Windows 10
  • Internal windows compatibility settings cause the RTU Station precheck process to elevate, which causes bash to crash for reasons I haven't bothered to investigate

To fix the first problem:

  1. Download the latest version of Java (8u151 at the time of writing) and install it - make sure you download the 32 bit version even if you are on a 64 bit system!
  2. Change the launcher.ini file in C:\Program Files (x86)\Foxboro\Remote Terminal Viewer, and edit the JRE line to JRE=C:\Program Files (x86)\Java\jre1.8.0_151\bin\javaw
  3. Open up the permissions for the C:\Program Files (x86)\Foxboro\Remote Terminal Viewer folder.  On my system the installer messed all the folder permissions up - we need the Users group to have Modify and Write permissions, so add those in if they don't exist.  If the splash screen never goes away after you open RTV, then these permissions are not correct.
  4. Done!  This is enough if you just have RTV installed.

If you have RTU station installed as well:

  1. In C:\Program Files (x86)\Foxboro\RTU Station\launcher.ini, change the JRE as above.
  2. Check the permissions for C:\Program Files (x86)\Foxboro\RTU Station\ as above.
  3. If after doing step 1 RTU Station always fails the precheck, try changing the PROGRAM line to
    PROGRAM=cmd /c "set __COMPAT_LAYER= & ..\cygwin\bin\bash.exe -c "cd scripts && ./ > ../startup.log 2>&1" "

    This wraps up bash in a cmd instance, where we disable the compatibility environment variable that causes it to auto-elevate.

  4. If RTU Station still fails quietly (getting stuck on the splash screen), then change the line ARG3=-Xmx1024m to ARG3=-Xmx512m (credit to the chap from the 2017 user group conference for coming up with this one!)

A special note - the backup\restore utility seems to not support the compressed backup format so if your old data backups don't restore then try to unzip them manually first.

| October 20th, 2017 | Posted in Foxboro |

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